Frequently Asked Questions

Most screen replacements take 30 to 60 minutes. We stock quality parts for all major iPhone and Samsung Galaxy, Note, and Ultra models, so we rarely need to order anything in. We'll give you an honest time estimate the moment you drop off.

Yes. We repair all iPhone models from iPhone 7 through the latest iPhone 17 series and iPhone Air, and the full Samsung lineup including Galaxy S, Note, and A series. Bring it in for a free assessment if you're unsure about your specific model.

Pricing varies by device model and repair type. See our iPhone repair and Samsung repair pages for current starting prices. We give you a firm, upfront quote before any work begins — with no hidden charges. If we can't fix it, you don't pay.

Yes — iPad mini, iPad Air, iPad Pro, and standard iPad across most generations. Bring it in for a free assessment and we'll confirm parts availability for your specific model.

Absolutely, and diagnostics are always free. We'll determine whether it's a dead battery, charging fault, or something deeper — and give you an honest repair estimate with no obligation.

Most iPad screen repairs are completed same day. Some models with more complex displays (iPad Pro with Face ID, for example) may require a little more time — we'll let you know upfront.

Yes — MacBook Air, MacBook Pro (including M-series chips), and most Windows laptop brands including Dell, HP, Lenovo, Asus, and Acer.

We always recommend backing up before dropping off, and we'll never do anything that risks your data without telling you first. We can also help with data recovery if needed.

Often a repair makes more sense. Swapping a hard drive for an SSD can make a 5-year-old laptop feel brand new at a fraction of replacement cost. Bring it in and we'll give you an honest recommendation.

Yes — we repair PS5 HDMI ports, fan and cooling issues, power faults, disc drive problems, and more. Bring it in for a free diagnostic.

Yes. Joystick drift is one of the most common Switch repairs we see. It typically takes 1–2 days and is usually straightforward to resolve.

If your console is still under the manufacturer's warranty, that repair is free — so it's worth checking first. If the warranty has expired or you need a faster turnaround, we're here to help.

Just bring it in. We'll assess the condition, check the IMEI (for phones) or run a quick inspection, and give you a cash offer on the spot — no appointment needed. The whole process takes about 10 minutes.

Most of our stock is network-unlocked and works with any Canadian carrier. Ask us about a specific model when you come in.

Yes — every device we sell comes with a fresh, licensed OS install. Windows laptops ship with Windows activated, MacBooks ship with the latest compatible macOS.

Absolutely. Bring your old phone, laptop, or console in and we'll apply its trade-in value toward whatever you're buying from us.

Turn it off immediately and don't try to charge it or power it on. Bring it to us as soon as possible. Don't put it in rice — that's a myth and wastes time.

Not always, but in many cases yes — especially if you bring it in quickly. We'll run a free diagnostic and give you an honest picture of what's salvageable and what it will cost.

Manufacturer warranties typically don't cover liquid damage. That's where we come in — bring it to us regardless of warranty status and we'll assess what can be done.

The initial diagnostic is same day. Depending on the extent of the damage and which components need replacing, full repair can range from same day to a couple of days.

No. Anyone buying in volume is welcome — repair shops, resellers, or individuals. Call ahead or come in and we'll discuss pricing based on quantity.

Primarily iPhone (all major models) and Samsung Galaxy, Note, and Ultra series. Call us about specific models to confirm availability.

We carry a range of quality tiers — from aftermarket to OEM-grade — so you can choose based on your needs and price point. We'll be upfront about what you're getting.